At iLock, we are committed to creating smart environments that are safe, secure, and simple to access. We believe that workplaces, rest places, accommodations, and recreational spaces should all be equipped with the latest technology to ensure the highest level of safety and security for everyone who uses them.
Our vision at iLock is to create a more secure future for homes, offices, and the environment across Africa. We understand the importance of having a safe and secure environment for people to live, work, and play. By providing innovative security solutions, we aim to help individuals and organizations achieve their full potential without worrying about their safety.
At iLock, we strive to provide our clients with exceptional equipment, technology, and software to automate their security needs. We believe that our client’s security is our top priority, which is why we have a team of dedicated staff covering sales, logistics, and support available to assist them every step of the way. Our mission is to provide a reliable and trustworthy security automation service that our clients can always count on.
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Ans : Yes, they can be used on most doors and gates. The space between the door/gate and its frame should not be too wide for it to work.
Ans : iLOCK products for doors and gates work off battery and need no electricity or cabling. The speedgates and Turnstiles best work off inverters
Ans : You can use your master code to reset the lock. If you lose your master code, then you need change the lock.
Ans : Yes. There are several models and most can work with normal locks and padlocks
Ans : No. Only access can be given to enter remotely on some models that have Bluetooth.
Ans : Cutting-edge lock technology with different models using Bluetooth, PIN, and fingerprint to open
Ans : Standard warranty is 24 months – provides support is taken on purchase and we do the installation
Ans : if the physical door has a problem, call your carpenter. But if it is our iLOCK, please call the installer or give us a call.
Ans : You may never need to ever change the code. However, it is advisable that you change the code twice a year and whenever you feel the code has been compromised or a service person works on your iLOCK
Ans : Good quality batteries last between 12 months to 24 months depending on how often the door is opened. iLOCK give a warning when the battery is getting low. Please change immediately whenever you receive the warning.
Ans : Visit the section for RESELLERS on the website and register. All the requirements will be given to you.
Ans : You will need to register under the RESELLER category and discuss your quantities with us.
Ans : On all types of doors. Wood, glass, metal and PVC. If not sure, send us a mail with pictures if you can.
Ans : All orders are prepayment. Pay on the web, call us, or direct transfer when ordering.
Ans : Yes, we provide custom installation.
As a first installation, it is better to use our service personnel or come for training. Subsequent iLOCKS can be self-installed.
Ans : From any of our Resellers or directly through us.
Ans : Depending on the level of damage. We may be able to repair it for you. Please send us pictures.
Ans : If you are changing your door, it is good to let us know beforehand. You can make a request for a Service personnel to help you remove the unit and transfer on to your new door.
